Policies

SHIPPING
We make every effort to ship your wine in the safest manner possible. In the event that we do not ship to your state, you can select a third-party shipper. If you choose this option, your wine will be subject to Napa County sales tax and your shipping charges will be billed separately by the third party. If your state does not allow delivery of wine directly, we recommend a membership in a wine storage facility such as 55 Degrees or Domaine Storage in Napa Valley. Please contact us for international shipping.

We use a specialized wine fulfillment house for our shipping. If you have delivery timeframes, please contact us in advance. We ship Mondays and Tuesdays, weather permitting with specific start dates for each release. Business addresses are preferable. Our goal is for your wine to reach you unaffected by temperature. Please call us if you have any concerns or special shipping requests. PLEASE NOTE: wine shipments must be signed for by an adult (21+) so please keep this in mind when specifying delivery address. Wine is sold in California and the title passes to the customer upon departure from our shipping facility.

PRIVACY AND SECURITY
We value our relationship with our customers. We do not store any credit card information. All transactions are handled by a third party, using the latest encryption and security technologies.

MAILING LIST
We never sell, share, or exchange this information with other parties. If you wish to be removed from our list, please contact us.

AGE ELIGIBILITY
State laws require that alcoholic beverages may only be purchased and shipped to persons at least 21 years of age. The buyer is solely responsible for shipment of alcohol beverage products. In placing your order, and in using this website, you represent to us that you are at least 21 years old and that the person to whom you are directing delivery is at least 21 years old. Delivery may require identification.

RETURN POLICY
Please contact us immediately if there is a problem with your order. All returns are handled on an individual basis. We ask that you return the unfinished wine in its original bottle for replacement.

GOVERNMENT WARNING: (1) ACCORDING TO THE SURGEON GENERAL WOMEN SHOULD NOT DRINK ALCOHOLIC BEVERAGES DURING PREGNANCY BECAUSE OF THE RISK OF BIRTH DEFECTS. (2) CONSUMPTION OF ALCOHOLIC BEVERAGES IMPAIRS YOUR ABILITY TO DRIVE A CAR OR OPERATE MACHINERY, AND MAY CAUSE HEALTH PROBLEMS. NOTICE REQUIRED UNDER CA. PROP. 65
WARNING: This product can expose you to chemicals including Bisphenol A (BPA), which are known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

   

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